Tote Monster
A little help finding your stuff.
Questions about inventory, purchases, backups or labels? Contact support@5lineventures.com.
Start small
Create a location, add a container and record a few belongings. Choose an illustrated container type when you do not want to take a photo. Search a shorter name, color, tag or recorded location when an item is hard to find.
Purchases and restore
Open Account → Plans & purchases. Local is a separate one-time unlock; Connected is an optional monthly service. Use the store account that made the purchase. Use Restore purchases for Local, and Restore Connected subscription while signed into the same app account for Connected. If a Local purchase was previously linked to your app account, restore Connected while signed into that account first, then refresh Restore purchases. Purchases do not transfer automatically between Apple and Google store accounts. Restoring purchase access does not restore inventory or photos. Store subscription management is handled in the Apple or Google store account.
Photos and sync
Photos you choose are saved with the inventory you have open. Signed-in account inventory can sync with current Connected access. Device inventory stays separate until you explicitly import it. Use Account → Account & connections → Sync now. Conflicting offline edits are retained for recovery; review before replacing a cloud copy.
Backups
Open Account → Backups and save the ZIP outside the app. The present complete-backup format supports up to 1,000 photos and 300 MiB (314,572,800 bytes), including the expanded backup contents; this limit is separate from Connected’s 1 GB cloud allowance. If the library exceeds these limits, keep the current app and data intact and contact support before uninstalling or changing devices. Restore opens an empty workspace or a separate recovery copy; it does not merge inventories.
Labels and thermal printing
Choose the label size in a container and share or print the PDF with matching paper dimensions at Actual Size or 100%. A thermal printer needs PDF support through its driver or companion app. Try one label first. Scanning or pasting a label address opens the matching container in an inventory containing that container identifier.
Account and assistant access
Use Account & connections to manage sign-in and approved assistant grants. Assistant availability depends on the compatible service’s review and publication process. To request shared-account deletion, choose Account → Account & connections → Review account deletion → Open account deletion, or visit the 5Line Account deletion page. Confirm it shows the same email as the app and review the full scope. Store subscriptions must be cancelled separately. Uninstalling the app does not delete cloud records.
When you contact us
Send the app version, device model and steps that caused the issue. Screenshots can help. Omit credentials and sensitive inventory exports from the initial request.